Last updated: February 28, 2026

Privacy Policy

At SmartifyTek, we provide a specialized shopping experience through our website and related services (the “Services”). Our platform is built on WooCommerce, which facilitates the delivery of these Services to you. This Privacy Policy outlines our commitment to your privacy and explains how we handle your personal information when you interact with us, browse our store, or complete a purchase. In the event of any inconsistency between this policy and our Terms of Service, this Privacy Policy shall take precedence regarding your personal data.

By accessing or utilizing our Services, you acknowledge that you have reviewed this Privacy Policy and understand how your information is managed.

Personal Information We Collect or Process

We define “personal information” as any data that identifies you or can be reasonably linked to you. We collect various categories of information based on your interactions:

• Contact Information: Name, shipping and billing addresses, email address, and phone number.
• Financial Details: Payment confirmations and transaction summaries. (Note: Secure payment processing is conducted via third-party gateways; we do not store full credit card data).
• Account Data: Your unique username, encrypted password, and personalized account settings.
• Transaction History: Details of products viewed, items in your cart, wishlists, and a history of your purchases or returns.
• Support Communications: Any information provided when you reach out to us for assistance or inquiries.
• Technical & Usage Data: IP addresses, device identifiers, browser types, and analytics regarding how you navigate and interact with our store.

Personal Information Sources

Your information is gathered from several touchpoints:

• Direct Interaction: Information you provide when registering an account, making a purchase, or contacting us.
• Automated Technologies: Data collected via cookies and server logs as you browse the site.
• Service Providers: Details shared with us by partners who assist with payment processing, shipping, and website functionality.
• Third-Party Partners: Information from external marketing or analytics partners.

How We Use Your Personal Information

• Service Delivery: To manage your account, process payments, fulfill orders, and provide a personalized shopping journey.
• Marketing Outreach: To keep you informed about new products or promotions via your preferred communication channels.
• Protection & Integrity: To verify accounts, monitor for fraudulent activity, and ensure a secure environment for all users.
• Direct Communication: To provide timely customer support and maintain our professional relationship with you.
• Legal Compliance: To meet our obligations under applicable laws or respond to lawful requests from authorities.

How We Disclose Personal Information

We may share your data with third parties in specific scenarios:

• Operational Vendors: Sharing data with hosting providers, payment gateways, and delivery services to complete your orders.
• Strategic Partners: Collaborating with marketing entities to provide relevant advertisements.
• Consent-Based Sharing: When you specifically authorize us to share data with a third party.
• Corporate & Legal Transitions: During business restructuring (like mergers) or to defend our legal rights and safety.

Relationship with WooCommerce and Hosting

As a WooCommerce store, we maintain control over your data through our hosting environment. Your information is processed to ensure the store functions correctly and to improve our service offerings. Please note that data may be transferred to or processed by third-party plugin developers or service providers located outside your home country to facilitate global commerce and security.

Third Party Websites and Links

Our website may contain links to external platforms. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to read the privacy notices of any external site you visit.

Children’s Data

Our Services are intended for adults. We do not intentionally collect data from children. If we become aware that a minor has provided us with personal info, we will take immediate steps to delete it.

Security and Retention of Your Information

We employ industry-standard security measures to protect your data, though no digital system is entirely immune to risk. We retain your information only as long as necessary to provide our Services, comply with legal mandates, or resolve disputes.

Your Rights and Choices

Depending on your jurisdiction, you may hold specific rights:

• Access & Correction: The right to view or update the personal data we hold.
• Deletion: The right to request the removal of your personal information.
• Data Portability: The right to receive your data in a portable format.
• Communication Control: You can opt-out of marketing emails at any time via the “unsubscribe” link.

Complaints

If you have concerns regarding our data practices, please reach out to us directly. You may also have the right to contact your local data protection authority.

International Transfers

Your data may be moved across borders for processing and storage. We utilize recognized legal frameworks and security protocols to ensure your data receives an adequate level of protection regardless of where it is stored.

Changes to This Privacy Policy

We may periodically update this policy to reflect changes in our business or legal requirements. Updates will be signaled by a new “Last updated” date at the top of this page.

Contact

For any questions or to exercise your privacy rights, please contact our team:

SmartifyTek No 138, Colombo Road, Kurunegala, Sri Lanka.

Phone: 0773361153

Email: info@smartifytek.com